Effective Date: 20 March 2025
Last Updated: 31 Oct 2025
SmartCapture.online respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA). This policy explains how we collect, store, use, and safeguard data uploaded to our platform.
We collect:
We use your information to:
Uploaded documents and extracted data are stored for a maximum of 90 days and then permanently deleted. You may request earlier deletion at any time by emailing info@smartcapture.online.
We may use anonymised, non-identifiable data to improve AI accuracy and platform performance. Personal identities and contact information are never used for training.
We do not sell, rent, or trade user data. Data may only be shared with trusted service providers used to operate the platform (e.g., secure cloud storage). No third-party marketing or sales use.
Under POPIA, you may:
We use secure infrastructure, encryption, and access controls to protect your information. While no system is 100% invincible, we take strong reasonable measures to ensure data safety.
We may use cookies for login security, system analytics, and performance. We do not track or profile users for advertising.
We may update this policy when needed. The latest version will always appear on this page.
For privacy enquiries, deletion requests, or data access requests:
info@smartcapture.online